Tell us what it’s doing.
You do not need to diagnose the plumbing before you call. Tell us which drain is acting up, whether it keeps coming back, and whether anything else in the house is affected.
What the visit looks like
Every drain job starts with access. If there is a usable cleanout, great. If there is not, the technician may use another appropriate access point such as a roof vent or, depending on the system, remove a toilet and work through the closet bend.
We clear the stoppage with standard drain-cable equipment when that is the right tool. If the clog is recurring or there is reason to suspect a defect, a sewer camera inspection may make sense after the line is open. When there is useful camera evidence, we show you what we found whenever practical.
Cable first. Hydrojet when it makes sense.
If it keeps coming back, we want to know why.
Clearing the stoppage and diagnosing the cause are not always the same job. If a camera shows a break or other defect, another cleaning is not the repair. We show you what is visible, explain what it means, and move to the appropriate repair or replacement options instead of pretending broken pipe was fixed by a cable.
Quick answers
Do I need a sewer camera every time?
No. We recommend one when the situation calls for it, especially recurring stoppages or when there is reason to suspect damage. The goal is useful diagnosis, not adding equipment to every call.
What does it mean if several drains are backing up?
Several affected fixtures can point to a problem farther downstream than one sink or toilet. That pattern matters, but the exact cause still has to be diagnosed.
What if my house does not have a usable cleanout?
That does not automatically stop the job. Depending on the plumbing system and the situation, another appropriate access point may be available, including a roof vent or access through a removed toilet.